BBB Accredited Business since 12/26/2000
Springfield News-SunFind a Location
Phone: (800) 441-6397Fax: (937) 328-02271611 S. Main St., Dayton, OH 45409
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A BBB Accredited Business since 12/26/2000
BBB has determined that Springfield News-Sun meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Springfield News-Sun's rating include:
- Length of time business has been operating.
- Response to 18 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||2|
|Problems with Product / Service||6|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||18|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Springfield News-Sun
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|03/10/2015||Delivery Issues | Read Complaint Details|
|01/26/2015||Advertising / Sales Issues | Read Complaint Details|
|10/30/2014||Billing / Collection Issues | Read Complaint Details|
|10/03/2014||Delivery Issues | Read Complaint Details|
|09/12/2014||Delivery Issues | Read Complaint Details|
|Page 1 of 4|
|04/29/2013||Problems with Product / Service | Read Complaint Details|
Business' Initial Response
Business ManagementPrincipal: Ms. Julia Wallace (Market Vice President)
Contact InformationCustomer Contact: Ms. Mary Beth Howell (Executive Administrative Assistant)
Number of Employees
Products & Services
This company is a newspaper with classifieds, sports, advertising, information and entertainment sections.
Alternate Business NamesCox Ohio Publishing
Map & Directions
Map & Directions
Address for Springfield News-Sun
1611 S. Main St.
Dayton, OH 45409