BBB Accredited Business since 04/08/1996
The Original Mattress FactoryFind a Location
Phone: (937) 390-3083Fax: (937) 390-61592027 N Bechtle Ave, Springfield, OH 45504
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A BBB Accredited Business since 04/08/1996
BBB has determined that The Original Mattress Factory meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised The Original Mattress Factory's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on The Original Mattress Factory
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Contact InformationPrincipal: Ms. Deborah King (Manager)Customer Contact: Mr. Jeff Merrill (Vice President)Mr. Tony Dempsey (Vice President)
Number of Employees
Mattresses, Furniture - Retail, Bedding, Beds - Retail
Products & Services
This company offers mattresses, bedding, futons and adjustable beds.