BBB Business Review
BBB Accredited Business since 08/29/2005
USA Benefits Group Agency, LLC
Find a LocationPhone: (937) 387-0648Fax: (866) 426-3285View Additional Phone Numbers6450 Poe Ave Ste 104, Dayton, OH 45414www.usabg.netView Additional Web Addresses
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BBB Accreditation
A BBB Accredited Business since 08/29/2005
BBB has determined that USA Benefits Group Agency, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised USA Benefits Group Agency, LLC's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Corporation
Incorporated: December 2003, OH
Contact Information
Primary Contact: Mr. Douglas Frankel (Partner)Mr. Don Duryea (Partner)Number of Employees
2
Business Category
Insurance Companies, Insurance-Long Term Care, Insurance-Life, Internet Web Design, Insurance-Health
Products & Services
This company offers Individual Health and Life Insurance.
Refund and Exchange Policy
In a statement provided in January 2012, the company advises its customers that have entered into a contract they are obligated to fulfill the terms and agreements of their contract as is USA Benefits Group, LLC (USABG). The company also confirms they have made many efforts toward consumer awareness before, during and after the contract process. Your BBB advises consumers to thoroughly read the terms and agreements of your contract before making any agreements in writing. Customers that are in a contract will need to complete the term and requirements of the contract before attempting to cancel with USA Benefits Group, LLC (USABG).
Alternate Business Names
Agent Supplies.com, Agent Supplies.com; USA Benefits Group, USABG Direct, Internet Marketing Solutions, Inc.BBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.Industry Tips
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LocationsX
2 Locations
-
6099 Riverside Dr
Dublin, 43017Directions
-
6450 Poe Ave Ste 104
Dayton, OH 45414(937) 387-0801
(937) 387-0648Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Dayton and the Miami Valley. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*USA Benefits Group Agency, LLC is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Insurance Companies
Automobile InsuranceDiscount Cards are not Health Insurance!
Fraudulent Health Insurance a Growing Problem
Scam Artists Even Target the Bereaved
Travel Insurance - Is it Necessary?
Will Your Auto Insurance Weather the Storm?
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.