BBB Logo

Better Business Bureau ®
Start With Trust®
In Dayton and the Miami Valley

BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 08/29/2005

USA Benefits Group Agency, LLC

Find a Location

Phone: (937) 387-0648Fax: (937) 410-0150View Additional Phone Numbers6450 Poe Ave, Ste 104, DaytonOH 45414View Additional Web Addresses

0 People Trust USA Benefits Group Agency, LLC

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 08/29/2005

BBB has determined that USA Benefits Group Agency, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised USA Benefits Group Agency, LLC's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on USA Benefits Group Agency, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: 09/05/2003Business started: 01/01/1988

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Douglas Frankel (Partner)Mr. Don Duryea (Co-Partner)
Number of Employees


Business Category

Insurance - Medicare Services, Insurance - Life, Insurance - Long Term Care, Insurance - Senior Products, Annuities, Insurance - Dental

Products & Services

This company offers Individual Health and Life Insurance.

Refund and Exchange Policy

In a statement provided in January 2012, the company advises its customers that have entered into a contract they are obligated to fulfill the terms and agreements of their contract as is USA Benefits Group, LLC (USABG). The company also confirms they have made many efforts toward consumer awareness before, during and after the contract process. Your BBB advises consumers to thoroughly read the terms and agreements of your contract before making any agreements in writing. Customers that are in a contract will need to complete the term and requirements of the contract before attempting to cancel with USA Benefits Group, LLC (USABG).

Alternate Business Names
USABG Direct, USA Benefits Group
Industry Tips
BBB Warns of Medicare Prescription Drug Scams
Medicare Discount Drug Program Attract Con Artists
Scam Artists Even Target the Bereaved

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.