Let me start by stating that this is my opinion based on my personal experience with Charles Simms Development Company. My wife and I built a condo with Simms, which is the third time we have built a new home. It took two and a half years for all the things that were wrong with the house to be fixed. We moved in during Thanksgiving weekend 2012 and the last item was fixed in June 2014.
There were many issues with the new house (which I have documented with photographs). In my opinion, there is no quality control except by the new owner checking and finding things. My wife and I had to take so much time off work (adding up to weeks) to meet with sub contractor's and sometimes they would show up and sometimes not. Often times they ordered the wrong part to fix the problem or failed to order the correct part at all.
My major concern is that we had water getting behind the walls of the shower in our master bathroom. After sending people out to caulk and re-caulk, nothing seemed to stop the water from leaking out from under the wood molding on both sides of the shower. After numerous, numerous complaints about the water the head plumber was sent out and inspected the shower. He stated very clearly that there is water behind the walls and that it should be torn out and replaced. I was informed by a staff member of Simms Homes that the parts are being ordered and the shower would be replaced. A couple of days later I received an e-mail from the same staff member that Mr. Simms (Charlie) said that there was no way to know for sure if there was water behind the shower and that he canceled the order. Finally after much complaining and many threats of possible legal action, they came out and removed the smallest section of wall. Behind the walls was a black substance (mold) which I have many photographs. I had to insist that the remaining walls to taken down and informed them that I had spoke to the EPA. The EPA advised that the wall should be removed at least 12' beyond the affected area. If took 84 days to get the shower replaced correctly.
The effected drywall was removed by Simms employees using improper means, carrying the pieces out through our bedroom and living room, not bagged as EPA requires. There was no eyes protection or breathing devices used as they carrying it by my wife as she set in the living room. All mold was removed down to the studs and treated by Serv-a-pro company before the shower was rebuilt.
My wife also had to have major surgery to remove spots from her lungs after all this; however, not being a medical doctor I don't know that the two are related. It does make me wonder if sleeping in a room adjacent to the shower containing mold had any negative medical effect on my wife's health. My opinion is, if that occurred it is unacceptable!
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
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*Charles V Simms Development Corp. is in this range.
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