Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Edington Heating & Cooling, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforEdington Heating & Cooling, Inc.

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1576 N County Road 25a, Troy, OH 45373
    BBB File Opened:
    12/1/1984
    Years in Business:
    65
    Business Started:
    10/1/1958
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Mr. Eric Edington, Principal Contact
    Contact Information

    Principal

    • Mr. Eric Edington, Principal Contact

    Customer Contact

    • Mr. Eric Edington, Principal Contact
    Additional Contact Information

    Fax Numbers

    • (937) 339-7550
      Primary Fax

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    My entire hvac system is rusted beyond repair and needs replaced. Had 2 different companies tell me that it was due to poor installation. Was suggested by another company to contact Edington to see if there was a warranty. Apparently owner of Edington thought it would be more important to call and hassle the other HVAC company I was using to dispute the facts instead of actually calling me back about the issue (still haven’t heard back). In the past with Edington I got charged for for 2 service calls even though they were within a week of each other and for the same issue. Disputed the bill and refused to pay it and severed ties with Edington. The owner also discussed that with my new HVAC company to try and make me look bad to make it sound like I don’t pay my bills. I don’t know how this company has stayed in business! Giving away personal misleading information to try to make yourself look good is so unprofessional. Would like partial refund for money to go towards new unit with a reputable company as it is going to cost over 10K.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    5 stars

    09/22/2021

    Had an issue but Jeff reached out via phone and email to ensure our concerns are addressed. He explained things in detial and offered a more then satisfactory resolution I feel our original exchange was filtered with miscommunication but we are 110% happy with Jeff response and customer service ...trust him..we do and will consider them for our Gero thermal replacement

    Local BBB

    BBB of Dayton and Miami Valley

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.