BBB Accredited Business since 08/12/1994
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A BBB Accredited Business since 08/12/1994
BBB has determined that Kettering Health Network meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Kettering Health Network's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 15 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||12|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||15|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Kettering Health Network
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Business ManagementMs. Nancy Robie
Contact InformationPrincipal: Mr Fred Manchur (CEO)Customer Contact: Anne Ecklar Ms. Doris Adler Ms Lisa Combs (Administration)Ms. Terri Day (President)Mr. Frank Eugler (Network Director Marketing and Communications) Lauren Keller Ms. LaDonna LaVenture (Assistant to the President)Ms. Carolyn Peterson (Director Risk Management & Patient Relations)Ms. Annette Marie Sand
Number of Employees
Health & Medical - General, Medical Testing Companies, Psychiatrists & Psychiatric Services, Physicians - Specialists, Weight Control Services, Support Groups, Speech & Language Pathologists, Smokers Information & Treatment, Psychologists, Physical Therapists, Physicians & Surgeons - Medical-M.D., Nutritionists, Nursing Homes, Medical Business Administration, Marriage, Family, Child, Individual Counselors, Laboratories - Medical, Hospitals, Home Health Services, Exercise & Physical Fitness Programs, Drug Abuse & Addiction - Info & Treatment, Clinics
Products & Services
This company provides a network of complete health services including 4 acute care hospitals serving the Dayton Region.
Alternate Business NamesGrandview Medical Center, Sycamore Hospital, Southview Hospital, Kettering Behavorial Medicine Ctr., Kettering Medical Center Foundation, The Grandview Foundation, Greene Foundation, Kettering Medical Center, Beavercreek Primary Care, Soin Medical Center
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview