BBB Business Review

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BBB Accredited Business since 08/12/1994

Kettering Health Network

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Phone: (937) 298-4331Fax: (937) 395-81423535 Southern Blvd, KetteringOH 45429View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 08/12/1994

BBB has determined that Kettering Health Network meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Kettering Health Network's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 15 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

15 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues12
Delivery Issues1
Problems with Product / Service2
Advertising / Sales Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 15

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Kettering Health Network

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 01/06/1988Business started: 01/01/1959
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Business Management
Ms. Nancy Robie
Contact Information
Principal: Mr Fred Manchur (CEO)Customer Contact: Anne Ecklar Ms. Doris Adler Ms Lisa Combs (Administration)Ms. Terri Day (President)Mr. Frank Eugler (Network Director Marketing and Communications) Lauren Keller Ms. LaDonna LaVenture (Assistant to the President)Ms. Carolyn Peterson (Director Risk Management & Patient Relations)Ms. Annette Marie Sand
Number of Employees

11

Business Category

Health & Medical - General, Medical Testing Companies, Psychiatrists & Psychiatric Services, Physicians - Specialists, Weight Control Services, Support Groups, Speech & Language Pathologists, Smokers Information & Treatment, Psychologists, Physical Therapists, Physicians & Surgeons - Medical-M.D., Nutritionists, Nursing Homes, Medical Business Administration, Marriage, Family, Child, Individual Counselors, Laboratories - Medical, Hospitals, Home Health Services, Exercise & Physical Fitness Programs, Drug Abuse & Addiction - Info & Treatment, Clinics

Products & Services

This company provides a network of complete health services including 4 acute care hospitals serving the Dayton Region.

Alternate Business Names
Grandview Medical Center, Sycamore Hospital, Southview Hospital, Kettering Behavorial Medicine Ctr., Kettering Medical Center Foundation, The Grandview Foundation, Greene Foundation, Kettering Medical Center, Beavercreek Primary Care, Soin Medical Center

Customer Review Rating plus BBB Rating Summary

Kettering Health Network has received 3.68 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.