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Find a Location

AES Ohio has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AES Ohio

      1065 Woodman Dr. Dayton, OH 45432

      BBB Accredited Business
    • AES Ohio

      PO Box 1247 Dayton, OH 45401-1247

      BBB Accredited Business
    • AES Ohio

      1317 Troy St. Dayton, OH 45404

      BBB Accredited Business

    Business ProfileforAES Ohio

    Electric Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/6/1925

    Years in Business: 113

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers regional energy company services. DPL was named one of Forbes' "100 Most Trustworthy Companies" in 2009. It is the parent company of The Dayton Power and Light Company.

    Business Details

    This is a multi-location business.

    Find a Location

    AES Ohio has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AES Ohio

        1065 Woodman Dr. Dayton, OH 45432

        BBB Accredited Business
      • AES Ohio

        PO Box 1247 Dayton, OH 45401-1247

        BBB Accredited Business
      • AES Ohio

        1317 Troy St. Dayton, OH 45404

        BBB Accredited Business
      Location of This Business
      1065 Woodman Dr., Dayton, OH 45432
      BBB File Opened:
      3/1/1911
      Years in Business:
      113
      Business Started:
      3/1/1911
      Business Started Locally:
      3/1/1911
      Business Incorporated:
      3/23/1911
      Accredited Since:
      1/6/1925
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • DPL, Inc.
      Business Management
      • Ms. Brandi Davis-Handy, Chief Public Relations Officer
      Contact Information

      Customer Contact

      • Ms. Brandi Davis-Handy, Chief Public Relations Officer
      Additional Contact Information

      Fax Numbers

      • (937) 331-4990
        Primary Fax
      • (937) 259-7923
        Other Fax

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/22/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I had filed bankruptcy 12/22/2023. AES OHIO as well as my energy supplier CONSTELLATION was in the bankruptcy . The person at AES OHIO that handles the bankruptcy documentation informed me that I would receive a new account and soon will be receiving my bill with that new account. My account was suppose to be $0 due to the write off. When January came, I did not receive my new bill. My old account was still in the system and also when I would call, a representative seem to not know what was going on, but still had the old account in the system. I called the lady again who was handling the bankruptcy and she stated she just got back from vacation, and stated that I should receive my new bill. I did not get my bill until FEB! On the new bill they carried over the old fund. I should of had a $0, and on the new bill they have $922.91. I called and they said I owed my energy supplier CONSTELLATION on the new bill $365.00. and since the old bill transferred from the energy supplier which totaled $963.73. AES refuse to update my bill. AES new bill did not come to me til FEB with a balance. and again, I SHOULD OF STARTED AT $0! THEY NEED to adjust as write off just like CONSTELLATION did. Constellation also sent me an email for my records. I have been having problems with AES for a long time as ALWAYS having inaccurate billing information. If this will not be settled. I will get the office of Sherrod Brown involved cause this has to stop
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Alixsy S.

      1 star

      06/25/2023

      They are cruel. TURNING MY POWER OFF DURNING THE WINTER MONTHS

      Local BBB

      BBB of Dayton and Miami Valley

      BBB Reports On

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