Business ProfileforAES Ohio

I had AES out on 10/30/23 fix a partial outage at my house and when they came I was told that they couldn’t find a problem on their end and to call an electrician because it was something inside my house. I had an electrician out on two different occasions but they didn’t find any problems on my end or anywhere in my house. I dealt with having an off and on partial power loss for 4 months before AES finally figured out that the transformer was faulty and replaced it. I was unable to run my furnace all winter and had to use electric heaters on the part of the power that actually worked. I also have a well so therefore I also didn’t have running water for 4 months. I had outrageous utility bills all winter and when I reached out to AES today explaining that I don’t feel I should have to eat this cost they told me it was my breakers. Really? Wow! I had to have AES come 4 times for the same issue every time. I never changed out any breakers or had to fix anything in my home. The problem was never resolved until they fixed the transformer two days ago.