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BBB Accredited Business since 09/21/2010

Citizens Home Loans of America, Inc.

Phone: (937) 312-2800Fax: (937) 567-7868View Additional Phone Numbers7601 Paragon Rd., Ste. 202, DaytonOH 45459

0 People Trust Citizens Home Loans of America, Inc.

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BBB Accreditation

A BBB Accredited Business since 09/21/2010

BBB has determined that Citizens Home Loans of America, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Citizens Home Loans of America, Inc.'s rating include:

  • Length of time business has been operating.

Factors that raised Citizens Home Loans of America, Inc.'s rating include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Citizens Home Loans of America, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: 07/10/2008Business started: 10/02/2007

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Division of Financial Institutions
77 South High Street 21st Floor
Columbus, OH43215-6120
(614) 728-8400

BBB records show a license number of MB.803898.000 for this company, issued by Ohio Division of Financial Institutions. The expiration date of this license is 12/31/2014.

Type: unknown

Contact Information
Principal: Mr Chuck Coomer (President)Ms. Monique Gresham (Office Administrator) Dawn Osborn (Correspondent Mgr)
Number of Employees


Business Category

Consumer Finance & Loan Companies, Mortgage Bankers

Products & Services

This company provides mortgage brokerage and banking services in Ohio.

Alternate Business Names
Citizens Home Loans of Ohio, Inc.
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What is a BBB Business Review?

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.