BBB Business Review

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Jalis Bridal, LLC

Phone: (937) 433-3770Fax: (937) 433-3805Serving the Miami Valle Area, DaytonOH 45475

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Description

Congratulations!!! You are finally taking the next step in your life together! You said 'Yes' and now wondering where to get your bridal gown and accessories, bridal party attire and more. Well, look no further ~ we have just what you need.

BBB Accreditation

Jalis Bridal, LLC is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Jalis Bridal, LLC's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Jalis Bridal, LLC

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 10/11/2011Business started: 09/07/2011New Owner Date: 09/07/2011
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Ms. Lisa Sheets (Owner)
Number of Employees

1

Business Category

Bridal Shops, Internet Shopping, Formal Wear, Clothing - Retail, Wedding Supplies & Services

Products & Services

We have everything from evening wear for your guests to Bridesmaid Dresses, Boys Tuxedos & Flower Girl Dresses. Also, never to forget everything the bride would ever need: Tiara/Headpieces, slips, bras, accessories & the most important WEDDING GOWNS!

Hours of Operation
Mon: 09:00 AM to 11:00 PMTue: 09:00 AM to 11:00 PMWed: 09:00 AM to 11:00 PMThu: 09:00 AM to 11:00 PMFri: 09:00 AM to 11:00 PMSat: 10:00 AM to 08:00 PMSun: 12:00 PM to 06:00 PM
Refund and Exchange Policy

IN STORE POLICY:
All Sales Final

ONLINE POLICY:
EXCHANGE PROCEDURE

Our Exchange Department is open Monday-Friday 9 a.m. - 5 p.m. EST, Saturday 11 a.m. - 5 p.m. EST.
You must contact our Exchange Department to obtain an Exchange Authorization Code.
No exchange will be given after the wedding date that is given at the time of ordering
NO exchange will be given for any custom orders, lingerie items or shoes.
NO exchange will be given for any clearance items.
Select designer items will be charged a 25% restocking fee for exchanges. Please see the item's description for details.
An Exchange Authorization Code must be obtained from us and it must be visible on the outside of the returned box.
Customer is responsible for return shipping costs and also for the $15 reshipment fee of the exchange.
Please fill out the Return/Exchange Form. Any Exchange without a letter in the box will NOT be accepted. NO EXCEPTIONS!
NO Refund/Exchange will be given if it is dirty, has animal/human hair, makeup, altered or if it is in anything other than like-new condition.

RETURN PROCEDURE

Our Returns Department is open Monday-Friday 9 a.m.- 5 p.m. EST, Saturday 11 a.m. - 5 p.m. EST.
You must contact our Returns Department within THREE CALENDAR Days, including the day you receive your shipment to obtain a Return Authorization Code. You must also have your items back into a tracking system (USPS, FedEx, UPS, DHL, etc) within those same 3 calendar days.
Returns are only accepted with a shipment tracking number provided to us that was sent/postmarked with the 3 calendar days of receiving the shipment. Our THREE CALENDAR DAYS POLICY IS STRICTLY ENFORCED ON REFUNDS.
Special promotion or free items must be returned with order or full price will be charged and withheld from your refund if not returned.
A 15% restocking fee will apply ($29 minimum fee per item). You are risking very little to save a lot.
**NOTICE - any item priced under $29 will be charged a 50% restocking fee.**
NO refund will be given for any custom orders, lingerie items, shoes or bras.
Select designer items will be charged a 50% restocking fee if returned. Please see the item's description for details.
NO refund will be given for any clearance items.
A Return Authorization Code must be obtained from us and it must be visible on the outside of the returned box.
ALL RETURNS must include any free or promotional items, if not you WILL BE CHARGED full price for those items
Please fill out the Return/Exchange Form (click to download) Any Return or Exchange without a letter in the box will NOT be accepted. NO EXCEPTIONS!
NO Refund/Exchange will be given if it is dirty, has animal/human hair, makeup, altered or if it is in anything other than like-new condition.
Please allow 14-21 business days for us to process your return/refund.

Service Area

Worldwide for online along with Dayton and surrounding areas for local brides

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.