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      Country
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          Find a Location

          Advantage Auto Group, Inc. has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Advantage Auto Group, Inc.

              1230 E Main St Xenia, OH 45385-3314

              BBB Accredited Business
            • Advantage Auto Group, Inc.

              1951 S Dayton Lakeview Rd New Carlisle, OH 45344

              BBB Accredited Business
            • Advantage Auto Group, Inc.

              4508 S Dixie Dr Dayton, OH 45439

              BBB Accredited Business
            • Advantage Auto Group, Inc.

              401 Woodman Dr. Dayton, OH 45431

              BBB Accredited Business
            • Advantage Auto Group, Inc.

              880 E. National Rd. Vandalia, OH 45377

              BBB Accredited Business

            Business ProfileforAdvantage Auto Group, Inc.

            Used Car Dealers
            Multi Location Business
            BBB accredited business

            Current Alerts For This Business

            Pattern of Complaint:

            In complaints filed at your BBB for Advantage Auto Group, Inc., consumer complaints reflected communication challenges with the business as well as dissatisfaction with the quality of the product and service. Your BBB submitted a written request to the company asking to address the pattern of complaint concerns on August 3, 2023. On August 11, 2023, your BBB received a response from Advantage Auto Group, Inc. indicating they are implementing on-going measures to address consumer concerns. These measures include enhancing customer communication and responsiveness, strengthening customer service team, improving product reliability and post-purchase support, enhancing warranty coverage communication and being transparent with education content on company’s website etc.

            At-a-glance

            Customer Reviews

            2/5stars

            Average of 12 Customer Reviews

            Customer Complaints

            35 complaints closed in last 3 years

            19 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/31/2011

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company provides the sale of pre-owned and used vehicles.

            Business Details

            This is a multi-location business.

            Find a Location

            Advantage Auto Group, Inc. has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Advantage Auto Group, Inc.

                1230 E Main St Xenia, OH 45385-3314

                BBB Accredited Business
              • Advantage Auto Group, Inc.

                1951 S Dayton Lakeview Rd New Carlisle, OH 45344

                BBB Accredited Business
              • Advantage Auto Group, Inc.

                4508 S Dixie Dr Dayton, OH 45439

                BBB Accredited Business
              • Advantage Auto Group, Inc.

                401 Woodman Dr. Dayton, OH 45431

                BBB Accredited Business
              • Advantage Auto Group, Inc.

                880 E. National Rd. Vandalia, OH 45377

                BBB Accredited Business
              BBB File Opened:
              5/3/2007
              Years in Business:
              19
              Business Started:
              1/1/2005
              Business Incorporated:
              1/3/2005
              Accredited Since:
              10/31/2011
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of UD019403 for this business, issued by Department of Transportation. The expiration date of this license is 3/31/2025.

              These agencies may include:

              Department of Transportation

              400 7th St., S.W.

              Washington DC 20590

              (202) 366-4000

              https://www.dot.gov/

              Type of Entity:
              Corporation
              Alternate Business Name
              • Advantage Car & Credit
              Business Management
              • Mr. Matt Sticklen, General Manager
              • Mr. Justin Wallman, Vice President
              Contact Information

              Principal

              • Mr. Justin Wallman, Vice President

              Customer Contact

              • Mr. Matt Sticklen, General Manager
              • Mr. Justin Wallman, Vice President
              Additional Contact Information

              Fax Numbers

              • (937) 372-2795
                Primary Fax
              • (937) 643-2887
                Other Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Buying a used car

              Customer Complaints

              35 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/02/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I bought my car 6 months ago haven't been able to drive it for the last month and they are trying to get away with not repairing it
              Read More

              Customer Reviews

              12 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Brenda S

              1 star

              09/16/2023

              Bought a 2012 Chevy Equinox from them and it's been in yhe shop more than I have driven. On the 2nd day after I purchased it the engine started losing power and would stall. When I would stop at stop sign the car would shake like crazy. Called Prestin about the issue. Had me drop my car off at a shop. They said they fixed the issue. Supposedly cleaned the intake valve and replaced some sensors. I didn't even get down the street before the check engine light came on. Took it back. They "cleared" the alarm. One week later right back in the shop. This time they moved it to 2 different shops, without my knowledge, had it for a month, got it back and right back to doing the same thing from day 2. This car has been in the shop for 3 months out of the 4 months I have had it. The credit department is just as horrible. They just take advantage of people who are trying to find decent transportation. I work too hard for my money to be scammed like this. Just on horrible company.

              Local BBB

              BBB of Dayton and Miami Valley

              BBB Reports On

              BBB reports on known marketplace practices.

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