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          Kia of Dayton has 1 locations, listed below.

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            Business ProfileforKia of Dayton

            New Car Dealers

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 9 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            7/20/2010
            Years in Business:
            33
            Business Started:
            1/1/1991
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of ND002359 for this business, issued by Bureau of Motor Vehicles. The expiration date of this license is 3/31/2024.

            These agencies may include:

            Bureau of Motor Vehicles

            1970 West Broad Street

            Columbus OH 43223

            https://bmvonline.dps.ohio.gov/Search/Dealer

            Type of Entity:
            Corporation
            Business Management
            • Brian Briggs, General Manager
            Contact Information

            Principal

            • Brian Briggs, General Manager

            Customer Contact

            • Brian Briggs, General Manager
            Additional Contact Information

            Fax Numbers

            • (937) 237-2172
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/19/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            On 11.30.22, I took my 2011 Kia Optima Hybrid in for recommended service. I paid the bill. but when I attempted to drive home, I couldn't all the lights have been on. I said I can't drive it. He said it would cost $4555 to fix it, plus tax. They said nobody in Dayton could repair a hybrid. I did not want to pay them for something they broke. I had to have it towed by AAA to another garage. They looked at it and said the first garage broke the ignition switch, by revving and broke the system. They did not want to work on it. My attorney sent them a demand letter to take responsibility for the car. Their attorney replied denying any responsibility, saying the car is old.

            Customer Reviews

            9 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Laura G

            1 star

            10/23/2023

            Please stay away from this dealership. They withheld a known issue with the used car I purchased from Kia of Dayton less than a week ago. Had I known, I would not have purchased the car in the first place. The check engine light came on a few days later. Then I find out the Dealership knew it needed a sensor/part replaced before selling it to me, but there was a miscommunication since the Sales team was not told there was a sensor/part on backorder. I found out when I scheduled a service appoint for myself. I asked for an explanation. I was told there is no issue with the car. But they also said that I needed to bring the car in to replace a sensor. Perhaps I am overstating the actual possition that I NEED to bring it in since they assured me the care would operate just fine ...with a malfunctioning sensor/part. On the positive, I was told to "have a nice life" at the end of the call.

            Local BBB

            BBB of Dayton and Miami Valley

            BBB Reports On

            BBB reports on known marketplace practices.

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