Better Business Bureau
Start With Trust
Data Security — Made Simpler
Data Security Guide
- 1. Securing Sensitive Data
- 2. Monitoring & Transmitting Financial Data
- 3. Becoming 'PCI Compliant'
- 4. Disposing of Data
- 5. Data Security and Your Customers
- 6. Spotting Identity Theft
- 7. What To Do If Consumer Data Is Stolen
- 8. Global Enterprises Data Security Issues
- 9. Responding to Third Party Data Requests
- 10. Common Technical and Legal Terms
- 11. About Our Topic Experts
- Home
- Data Security
- 5. Data Security and Your Customers
5. Communicating Your Data Security Program to Your Customers
Telling your customers that you have a data security policy in place will both build their trust and differentiate you from your competitors.
Getting Started
There is a sensible line to walk when communicating your data security plan. You need to a) Decide how much you communicate (too much detail will help criminals); b) Ensure your communication is accurate, and c) Put what you preach into action on an ongoing basis.
- Information to Share.
- Information NOT to Share.
In This Chapter
Only 28% of US small businesses have a formal Internet security policy.
Source: 2009 National Small Business Study, National Cyber Security Alliance & Symantec.