She talked with one customer who signed a contract with Credit Alliance Group, a debt relief business. He said he paid into a monthly account and built up several thousand dollars. He said Credit Alliance Group used the money to settle two of his debts.
Then they disappeared. "They continued to cash my monthly check and nothing was being resolved,” he said.
When Ginger Allen went to the Credit Alliance Group office, she found the door locked and no sign of anyone working.
The owner told the Better Business Bureau to stop sending emails, Ginger Allen said. In an email to the BBB, he wrote “Credit Alliance Group is no longer in business.”
Customers say they are looking for the thousands of dollars they paid into their escrow accounts.
Todd Mark, Vice President of Education at Consumer Credit Counseling Service of Dallas, said, "First and foremost, anytime somebody is asking for money up front, before a service is provided or a service is guaranteed that they can’t do, you should walk away because you’re about to be fleeced.”
See the story above or at this link: http://dfw.cbslocal.com/2013/04/04/i-team-customers-accuse-credit-alliance-group-of-stealing-thousands/
See the BBB Business Review on Credit Alliance Group at:
Check out businesses at www.bbb.org or use the free BBB iPhone app, www.bbb.org/iphone. On your mobile device, start at m.bbb.org.