Dallas-based Credit Alliance Group claims it can help consumers reduce debt, but North Texans are complaining that they end up deeper in debt, reports Ginger Allen of CBS11-TV, Ch. 11, Dallas – Fort Worth.
Credit Alliance Group describes itself as a financial hardship program that promises to “negotiate a lump sum” with creditors and “reduce your balance.” Unhappy consumers tell Ginger Allen that the company did not fulfill its promises of negotiating fully with creditors and getting customers out of the red. According to the consumers, they owe even more money, thanks in part to Credit Alliance, and still have creditors on their backs.
Ginger Allen also reports that since 2008, more than 70 unsatisfied customers have complained to either the Texas Attorney General or the Better Business Bureau.
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