BBB Business Review

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BBB Accredited Business since 04/14/2014

Same Day Water Heaters, LLC

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(866) 772-630611419 Mathis Ave, Suite 204, Farmers BranchTX 75234 Send email to Same Day Water Heaters, LLC

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Description

Since 2008, Same Day Water Heaters has been dedicated to providing competitive pricing and quality service to customers seeking Water Heater Service, Replacement and other Plumbing Services in D/FW Metroplex and surrounding areas.

BBB Accreditation

A BBB Accredited Business since 04/14/2014

BBB has determined that Same Day Water Heaters, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Same Day Water Heaters, LLC's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints Summary

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Same Day Water Heaters, LLC

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 12/30/2013Business started: 01/01/2008
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Board of Plumbing Examiners
PO Box 4200
Austin, TX 78765-4200
(512) 936-5200
http://www.tsbpe.state.tx.us/index.html

Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Brad Boren (Owner)
Business Category

Water Heaters - Dealers, Sewer Pipe, Water Heater - Tankless, Plumbing Fixtures, Parts, Supplies - Retail, Propane Gas Plumbing, Garbage Disposals - Household, Water Leak Detection, Water Heaters - Repairing, Sewer Inspection, Plumbing Drains & Sewer Cleaning, Plumbing - Renovation & Repair, Plumbing - Contractor, Plumbers - Commercial, Plumbers

Products & Services

At Same Day Water Heaters, we do one thing really well - we deliver and install quality water heaters - same day! In fact, through our network of plumbers we install many water heaters each year the same day the customer needs it.

Hours of Operation

Phones answered 24 hours a day

Refund and Exchange Policy

$50 Same Day Guarantee:

We back our installation process with a guarantee that any conventional water heater shown on our website can be installed the same business day (including Saturday) the order is placed.
If you place an order before 2:00 pm Monday - Saturday, and we can't install your water heater that day, we'll pay you $50 when your installation is completed by Same Day. (And of course we'll apologize too.)

Same Day Water Heater Honesty Policy:

We would like to assure you that you have made the right decision when you chose Same Day Water Heaters. We feel so confident in our pricing and knowledge of the State and Local Laws that we want to share our "Honesty Policy" with you. What that means to you is this: The estimate that you receive on the phone or the web is preliminary. After a complete onsite inspection of your existing water heater, our licensed plumber will inform you of what additional parts and labor are required by State or Local Law. If any installed item is deemed not needed when inspected by your local plumbing inspector, the amount of that item will be fully refunded when verified with the municipal plumbing inspector. In fact, if the inspection reveals an item that was required that we did not install, that item will be installed at no additional charge to you. It's on us.

We don't take advantage of a hot water emergency and charge unreasonably.

We will always work to ensure your complete satisfaction. After all, we want you to tell your friends and family about us.

Service Area

Dallas/Fort Worth Metroplex

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.