BBB Accredited Business since 04/04/2011
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Fonality is a developer and marketer of cloud-based business phone systems and unified communications solutions for small, medium and enterprise businesses.
Request a Quote
A BBB Accredited Business since 04/04/2011
BBB has determined that Fonality, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Fonality, Inc's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 17 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Billing / Collection Issues||3|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||10|
|Total Closed Complaints||17|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Fonality, Inc
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: June 2005, DE
Contact InformationPrincipal: David Scult (CEO)Customer Contact: Ms. Kassie Graziano Mr. Eric Borrmann (COO)Ms. Kimberley Drobny (VP Marketing)Ms. Carrie Kelly (Corporate Comms)Mr. Dan Rosenthal (EVP Finance)
VOIP (Voice Over Internet Protocol) Sales & Service, Data Communications Equipment & Systems, Telephone Communications, Telecommunication Equipment & Systems Service & Repair, Telecommunication Equipment & Systems Dealers, Telephone Equipment & Systems Dealers