BBB Logo

Better Business Bureau ®
Start With Trust®
In Dallas and Northeast Texas

BBB Business Review

Is this your Business?

This Business is not BBB Accredited

STA Travel (Headquarters)

Phone: (972) 538-8800Fax: (972) 315-9578750 State Highway 121 Byp STE 250, LewisvilleTX 75067-8199 Send email to STA Travelhttp://www.statravel.comView Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

On 07/08/2014 the accreditation was suspended due to failure to respond to one or more customer complaints filed with the BBB. The matter will be reviewed by BBB's Board of Directors at its next meeting.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

This business has no rating at this time because BBB file information is being reviewed and/or updated.

Customer Complaints SummaryRead complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service3
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Additional Information

top
BBB file opened: 03/06/2007Business started: 05/01/1979Business started locally: 01/01/1994
Type of Entity

Corporation

Incorporated: January 1979, DE

Business Management
Principal: Ms. Veronica Walls (HR Coordinator)Mr. Adam Cooper (Sr. Vice President)
Contact Information
Miss Teresa Cordova (PR Coordinator)
Business Category

Travel Agencies & Bureaus

Industry Tips
BBBTips On Airline Travel
BBB Warns of Deceptive Travel-Related Promotions
Business Travel Costs
Vacation and Travel
BBB Warns Vacationers: Travel-Related Fraud is on the Rise
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.