BBB Business Review

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This Business is not BBB Accredited

Dependable Auto Shippers, Inc (Headquarters)

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Phone: (214) 381-0181Fax: (972) 288-20353020 E Highway 80, MesquiteTX 75149-1207http://www.dasautoshippers.com

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Description

DAS (Dependable Auto Shippers) has enjoyed over 60 years as the industry leader in vehicle relocation. In the last 5 years alone DAS has shipped over 446,000 vehicles.

BBB Accreditation

Dependable Auto Shippers, Inc is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Dependable Auto Shippers, Inc's rating include:

  • 229 complaints filed against business
  • Failure to respond to 124 complaints filed against business.
  • 11 complaints filed against business that were not resolved.

Customer Complaints SummaryRead complaint details

229 complaints closed with BBB in last 3 years | 78 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues4
Billing / Collection Issues6
Delivery Issues89
Guarantee / Warranty Issues2
Problems with Product / Service128
Total Closed Complaints 229

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Dependable Auto Shippers, Inc

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 06/24/1998Business started: 04/30/1990
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Public Safety
5805 North Lamar Blvd.
Austin, TX 78752
(512) 424-2000
http://www.txdps.state.tx.us

Type of Entity

Limited Liability Corporation

Business Management
Principal: Mr Frederick London (President)
Contact Information
Customer Contact: Mr. Adam Caussey (Quality Specialist)Mrs Erin Almand (Vice President, Corp)Mr Casey Jackson (Senior Director of L)Mr. Jon Krueger (Service Quality Dire)Mr. John Roehll (Executive Vice President)
Business Category

Transportation Services, Auto Transporters & Drive-Away Companies

Alternate Business Names
DAS

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.