BBB Business Review

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This Business is not BBB Accredited

Innovation First Labs, Inc.

(903) 453-08041519 Int 30 W, GreenvilleTX 75402-4810http://www.innovationfirst.com

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Description

Innovation First Labs products are designed to give children a positive experience with robotics at a young age. Consumers are drawn to our products for their fascinating behavior, intelligent bug-like attributes and eye-catching packaging. Our toys are designed to get customers of all ages to think about the science behind the robot.

BBB Accreditation

Innovation First Labs, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Innovation First Labs, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Innovation First Labs, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 01/28/2013Business started: 12/11/2009
Type of Entity

Corporation

Incorporated: December 2009, TX

Contact Information
Principal: Mr. Tony Norman (President & CEO)Customer Contact: Mr. Darrin Jones (Director)
Business Category

Toys - Retail, Toys - Wholesale & Manufacturers, Internet Shopping, Manufacturers & Producers

Products & Services

Our brands include HEXBUG Micro Robotic Creatures, HEXBUG Nano, HEXBUG Warriors Battling Robots, Tagamoto Motorized Vehicles with Road Sets.

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.