BBB Business Review
1 of 1 image | See All Images
BBB Accredited Business since 12/26/2002
Performance Telecom Solutions, Inc.
Find a LocationPhone: (214) 948-3161Fax: (214) 946-4012PO Box 227443, Dallas, TX 75222-7443 Send email to Performance Telecom Solutions, Inc.www.performancetelecomsolutions.webs.com/
Description
Selling and Servicing Quality Phone Systems since 1994.
Now including the latest in VoIP solutions for business.
Request a Quote
BBB Accreditation
A BBB Accredited Business since 12/26/2002
BBB has determined that Performance Telecom Solutions, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Performance Telecom Solutions, Inc.'s rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topContact Information
Primary Contact: Mr. Luke Nakahara (President) Karen O'Bryant (Director of Marketing)Business Category
Telephone Equipment & Systems Dealers, VOIP (Voice Over Internet Protocol) Sales & Service, Telephone Communications, Telephone Equipment & Systems Service & Repair, Computers - Cable & Installation, Telephone Equipment & Systems Supplies & Parts, Telephone Answering Equipment & Systems, Telephone & Television Cable Contractors
Products & Services
We provide phone system installations, upgrades, moves, and maintenance for small to medium sized businesses. We specialize in traditional, hosted, and VoIP systems.
Refund and Exchange Policy
We have a 10 day money back guarantee.
Service Area
Dallas/Fort Worth
Industry Tips
BBB Alerts Businesses to Beware of Voice Mail HackersBeware of Fraudulent International Phone Calls
Changing Wireless Carriers? You Can Now Keep the Same Number
HDTV Brings New Meaning to TV Watching
Phone Leasing
Prepaid Cell Phone Services
Protecting Your Long Distance Service
Tips for keeping your cell phone safe from hackers and thieves
Vishing is the New Phishing
LocationsX
2 Locations
-
1520 N Beckley Ave # 614
Dallas, 75203-1062Directions
-
PO Box 227443
Dallas, TX 75222-7443Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Dallas and Northeast Texas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Performance Telecom Solutions, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Telephone Equipment & Systems Dealers
BBB Alerts Businesses to Beware of Voice Mail HackersBeware of Fraudulent International Phone Calls
Changing Wireless Carriers? You Can Now Keep the Same Number
HDTV Brings New Meaning to TV Watching
Phone Leasing
Prepaid Cell Phone Services
Protecting Your Long Distance Service
Tips for keeping your cell phone safe from hackers and thieves
Vishing is the New Phishing
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.