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In Dallas and Northeast Texas

BBB Business Review

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This Business is not BBB Accredited

Sage Telecom, Inc. (Headquarters)

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Phone: (214) 495-4700Fax: (214) 495-4789View Additional Phone Numbers10440 N Central Expy Ste 700, DallasTX 75231-2228 Send email to Sage Telecom, Inc.

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BBB Accreditation

Sage Telecom, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Sage Telecom, Inc.'s rating include:

  • 56 complaints filed against business

Factors that raised Sage Telecom, Inc.'s rating include:

  • Length of time business has been operating.
  • Response to 56 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

56 complaints closed with BBB in last 3 years | 22 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues30
Problems with Product / Service24
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 56

Additional Complaint Information

Complaints are regarding dissatisfaction with customer service and billing issues. Specifically, consumers complain about difficulty cancelling service and resolving the final billing.

Additional Information

BBB file opened: 01/15/2008Business started: 07/22/1998New Owner Date: 07/02/2012
Contact Information
Principal: Mr. Nathan R. Johnson (Co-CEO, Chairman)Customer Contact: Ms. Cassandra Milligan (Complaint Contact)Ms. Sherri Flatt (Exec Dir, Regulatory)Ms. Crystal Ridgely (Complaint Contact)
Business Category

Telephone Companies, Internet-Based Telephone Service, Telephone Service - Long Distance, Telephone Communications, Internet Services

Alternate Business Names
Sage Telecom
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