This Business is not BBB Accredited
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Sage Telecom, Inc. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Sage Telecom, Inc.'s rating include:
- 56 complaints filed against business
Factors that raised Sage Telecom, Inc.'s rating include:
- Length of time business has been operating.
- Response to 56 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||30|
|Problems with Product / Service||24|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||56|
Additional Complaint Information
Complaints are regarding dissatisfaction with customer service and billing issues. Specifically, consumers complain about difficulty cancelling service and resolving the final billing.
Contact InformationPrincipal: Mr. Nathan R. Johnson (Co-CEO, Chairman)Customer Contact: Ms. Cassandra Milligan (Complaint Contact)Ms. Sherri Flatt (Exec Dir, Regulatory)Ms. Crystal Ridgely (Complaint Contact)
Telephone Companies, Internet-Based Telephone Service, Telephone Service - Long Distance, Telephone Communications, Internet Services
Alternate Business NamesSage Telecom
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