BBB Logo

Better Business Bureau ®
Start With Trust®
Dallas and Northeast Texas

BBB Business Review

What is a BBB Business Review?

This Business is not BBB Accredited

Sage Telecom, Inc. (Headquarters)

Find a Location

Phone: (214) 495-4700Fax: (214) 495-4789View Additional Phone Numbers10440 N Central Expy Ste 700, DallasTX 75231-2228 Send email to Sage Telecom, Inc.http://www.sagetelecom.net

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

Sage Telecom, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Find a Location

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Sage Telecom, Inc.'s rating include:

  • 58 complaints filed against business
  • Failure to respond to 2 complaints filed against business.

Customer Complaints SummaryRead complaint details

58 complaints closed with BBB in last 3 years | 23 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues28
Delivery Issues1
Problems with Product / Service28
Guarantee / Warranty Issues0
Total Closed Complaints 58

Additional Complaint Information

Complaints are regarding dissatisfaction with customer service and billing issues. Specifically, consumers complain about difficulty cancelling service and resolving the final billing.

Additional Information

top
BBB file opened: 01/15/2008Business started: 07/22/1998New Owner Date: 07/02/2012
Contact Information
Principal: Mr. Nathan R. Johnson (Co-CEO, Chairman)Customer Contact: Ms. Cassandra Milligan (Complaint Contact)Ms. Sherri Flatt (Exec Dir, Regulatory)Ms. Crystal Ridgely (Complaint Contact)
Business Category

Telephone Companies, Telephone Communications, Internet-Based Telephone Service, Internet Services, Telephone Service - Long Distance

Alternate Business Names
Sage Telecom
Industry Tips
BBB Alerts Businesses to Beware of Voice Mail Hackers
Beware of Fraudulent International Phone Calls
Changing Wireless Carriers? You Can Now Keep the Same Number
Choosing a Web Hosting Service for your Business Web Site
Has Your Computer Modem Been Hijacked?
Phone Leasing
Prepaid Cell Phone Services
Protecting Your Long Distance Service
Vishing is the New Phishing

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.