This Business is not BBB Accredited
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Jail Call Solutions, LLC is not BBB Accredited.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Jail Call Solutions, LLC's rating include:
- Failure to respond to 30 complaints filed against business.
- 14 complaints filed against business that were not resolved.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||7|
|Billing / Collection Issues||10|
|Guarantee / Warranty Issues||3|
|Problems with Product / Service||40|
|Total Closed Complaints||63|
Additional Complaint Information
Complaints are regarding dissatisfaction with service issues and sales practice issues. Specifically, customers complain about difficulty using the service even after following the company directions. Additionally, customers complain that they are unable to receive promised savings.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Jail Call Solutions, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
As general advise, the BBB suggests that, before doing business with this company, you should read the terms and conditions of the jail's phone service provider and the jail's rules that inmates must follow.BBB file opened: 12/06/2011Business started: 12/01/2010
Type of Entity
Limited Liability Corporation
Business ManagementMr. Mike Adams (Director of Communication)
Contact InformationPrincipal: Mr. Marc A. Grisham (President)Mr. Mike Roberts (CFO)
Telephone Communications, VOIP (Voice Over Internet Protocol) Sales & Service, Telephone Companies