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Consumer Complaints

This Business is not BBB Accredited

Ebcorp Holdings Group

Phone: (972) 288-9561

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BBB began including the text of consumer complaints and business responses in BBB Business Reviews on 07/01/2013 for complaints filed on 01/01/2013 and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Advertising / Sales Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
12/21/2015Billing / Collection Issues | Read Complaint Details
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Complaint
4 credit cards fraudulently charged total $3,359.70. No services rendered.
We went to Tallywackers restaurant on 11/14/15. Today 11/17/15 all 3 of our credit cards and 1 debit card were charged/bilked $3,360 by EBCorp Holdings Group LLC of Mesquite TX. This company did nto provide any service to any of us, the only link between them and us was Tallywackers and somehow they used our cards to fraudulently bild money from us. Their number is not in service also. I believe they are a fraud who steals credit card infos and place charges without knowledge from the cardholder.

Desired Settlement
STOP cheating on people, stop stealing credit card infos, if you are a legitimate business then get your phone working and return the $967.75 they stole from my friend's checking account thru fraudulent debit card charge.Contact me for explanation and an apology is needed.

Business Response
Contact Name and Title: E *********
Contact Phone: XXX-XXX-XXXX
Contact Email: Admin
To the customer. This is a legal business that is under reconstruction. Our telephone number is XXX-XXX-XXXX until we are reopen to the public. We do accept phone orders. Your credit card was provided with a picture and cvv which shows enough safety to charge. If this charge was fraud. Please dispute it with your credit card company. After the correct procedures are followed, our MSB provider and insurance will reimburse you.

Consumer Response
(The consumer indicated he/she DID NOT accept the response from the business.)
First of all, this response from this called "legal" business doesn't resolve or explain the fact that they cheated me and my friends by charging our credit cards without our knowledge. We did not ask nor provided service by this "company" so how did we end up getting charged? Who provided them our credit cards? What correct procedures were followed?
The wrong grammar of the response and the vagueness of the explanation only solidifies the fact that this company is fraud and their response came from a foreign country.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.