This Business is not BBB Accredited
All Star Pools Remodeling
(972) 757-83053024 Kensington Dr, Mesquite, TX 75150-3549
BBB Business Reviews may not be reproduced for sales or promotional purposes.
On 08/12/2013 this company's accreditation in BBB was revoked by BBB's Board of Directors due to failure to respond to one or more customer complaints filed with the BBB.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered All Star Pools Remodeling's rating include:
- Length of time business has been operating.
- Failure to respond to 9 complaints filed against business.
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||9|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Total Closed Complaints||11|
Type of Entity
Contact InformationPrincipal: Mrs. Jennifer Locke (Owner)Mr. Gary Locke (Owner)
Swimming Pool Contractors, Dealers, Design, Swimming Pools - Maintenance, Swimming Pool Service & Repair, Swimming Pool Equipment & Supplies
Hours of OperationMon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PMSat: 09:00 AM to 04:00 PM
Dallas/Fort Worth Metroplex