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Dallas and Northeast Texas

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This Business is not BBB Accredited

SignWarehouse.Com

Phone: (903) 462-7700Fax: (903) 462-7799View Additional Phone Numbers2614 Texoma Dr, DenisonTX 75020-1053 Send email to SignWarehouse.Comhttp://www.signwarehouse.com ! There is an alert for this business !

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BBB Accreditation

On 12/16/2013 this company's accreditation in BBB was revoked by BBB's Board of Directors due to failure to eliminate the underlying cause of complaints on file with the BBB.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered SignWarehouse.Com's rating include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.

Factors that raised SignWarehouse.Com's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 23 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

23 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues3
Delivery Issues2
Guarantee / Warranty Issues2
Problems with Product / Service14
Total Closed Complaints 23

Additional Complaint Information

This company has a pattern of complaints alleging delivery of damaged and defective products.
On July 19, 2013, the BBB contacted the company to request that the company eliminate the underlying cause of a pattern of complaints received by the BBB. The company has failed to cooperate in efforts to eliminate the underlying cause of patterns of complaints.

Additional Information

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BBB file opened: 09/16/1997Business started: 01/01/1983
Type of Entity

Sole Proprietor

Contact Information
Principal: Ms. Taffy Delgado (Customer Service Director)Mr. Larry Adams (Exec. VP and COO)Mr. Chris Gripp (President)
Business Category

Signs, Computers - Dealers, Signs - Equipment & Supplies, Printing Equipment

Products & Services

This company offers Sign Making Equipment and Supplies including Wide Format printers, laser engravers, vinyl plotters and all the supplies to make signs.

Alternate Business Names
Sign Warehouse, Inc.
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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.