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This Business is not BBB Accredited

Dallas Home Exteriors, Inc.

Phone: (972) 470-9991Fax: (972) 470-9992101 E Park Blvd Ste 600, PlanoTX 75074-8818http://www.dhei.com

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BBB Accreditation

On 03/10/2014 this company's accreditation in BBB was revoked by BBB's Board of Directors due to failure to honor an arbitrator's decision despite agreeing to do so.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Dallas Home Exteriors, Inc.'s rating include:

  • Failure to comply with arbitration decision or mediated settlement.
  • One complaint filed against business that was not resolved.
  • BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Information

top
BBB file opened: 12/16/1997Business started: 11/01/1997
Contact Information
Principal: Mr. Roger Burrows (Owner)
Business Category

Siding Contractors, Windows - Vinyl, Windows, Windows - Installation & Service

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