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BBB Accredited Business since 11/26/2007
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Smith Monitoring specializes in installing, 24 hour emergency service monitoring, and maintaining wireless/hardwired home alarm systems, home security systems, and home automation systems.
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A BBB Accredited Business since 11/26/2007
BBB has determined that Smith Monitoring meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Smith Monitoring's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 20 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||4|
|Billing / Collection Issues||3|
|Problems with Product / Service||12|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||20|
Customer Reviews Summary Read customer reviews
65 Customer Reviews Customer Reviews on Smith Monitoring
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||65 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Texas Department of Public Safety
5805 North Lamar Blvd.
Austin, TX 78752
Contact InformationPrincipal: Mr. Daniel Stoltzfus (Owner)Mr. Dwayne Stoltzfus (Dir of Sales & Marketing)
Security Control Equipment & System Monitors, Security Systems Consultants, Security Cameras, Consultants - Security, Burglar Alarm Systems - Dealers, Monitoring & Service, Smoke Detectors & Alarms, Home Automation, Fire & Smoke Alarm Systems
Products & Services
SMART+ HOME automation systems.
Hours of OperationMon: 08:00 AM to 08:00 PMTue: 08:00 AM to 08:00 PMWed: 08:00 AM to 08:00 PMThu: 08:00 AM to 08:00 PMFri: 08:00 AM to 08:00 PMSat: 09:00 AM to 05:00 PM