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Consumer Complaints

BBB Accredited Business since 09/24/2012

Darvish Systems, Inc.

Phone: (972) 267-0000

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BBB began including the text of consumer complaints and business responses in BBB Business Reviews on 07/01/2013 for complaints filed on 01/01/2013 and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
03/26/2014Problems with Product / Service | Read Complaint Details
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Additional Notes

Complaint Category: Failure to honor a repair estimate or agreement

Complaint: They never completed there install of my security systems several zones left unarmed and they never came back after several weeks of promises
They were originally contracted by my builder to prewire house. I had them come out around September to complete security install and several zones were left in operable and they said they would come back to finish . I have been in my house for 4 months now and I still have several zones inoperable and never training to how change codes or interphase with my iPhone which was his sales pitch to me. I made my final payment when he installed the security pad and he said he had a few areas he would come back to finish up which hasn't happened.

Complaint Resolution: Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.

Industry Comparison| Chart

Security Control Equipment & System Monitors, Vacuum Cleaners - Wholesale & Manufacturers, Intercoms Systems & Services, Home Theater

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