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Dallas and Northeast Texas

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TECA Roofing Systems

Phone: (972) 735-8322 (Disconnected)Fax: (972) 248-4262

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BBB began including the text of consumer complaints and business responses in BBB Business Reviews on 07/01/2013 for complaints filed on 01/01/2013 and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
09/18/2013Guarantee / Warranty Issues | Read Complaint Details
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Complaint
We attempted to get warrenty issues resolved and the business is now closed. We never received notification of closure
8/24/13 We contacted Teca Roofing LLC to fix our leaking roof they repaired 2012. It is still under warrenty. All the phone numbers we have for them are now disconnected. The office is closed and the Contractors Register says their licenses (2) have been revoked.
We were never notified that our warrenty would be transfered to another roofing company or that is would still be honored.

Desired Settlement
We would like Teca Roofing company to honor their contract and warrenty.

Industry Comparison| Chart

Roofing Contractors, Gutters & Downspouts, Contractors - Gutters, Commercial Roofing, Contractor - Metal Roofing, Roofing Service Consultants, Roof Repairs, Contractor - Flat Roof

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.