This Business is not BBB Accredited
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On 09/14/2015 this company's accreditation in BBB was revoked by BBB's Board of Directors due to unresolved complaint(s).
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Aztec Environmental Restoration's rating include:
- Failure to respond to 2 complaints filed against business.
- 4 complaints filed against business that were not resolved.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Problems with Product / Service||8|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||10|
Additional Complaint Information
BBB has identified a pattern of complaints that allege that the company took deposit monies and failed to deliver any services. On September 9, 2015 BBB Dallas closed this matter as failure to cooperate with the BBB in eliminating this pattern of complaints.
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Aztec Environmental Restoration
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Recent complaints have alleged that the company has accepted a substantial down payment for roof replacement but failed to initiate or complete the work within a reasonable amount of time.BBB file opened: 03/01/2013Business started: 09/01/2012
Business ManagementPrincipal: Mr. Argel Cital (CEO)
Contact InformationMr. Client Relations (CSR)
Roofing Contractors, Contractors - Flooring, Doors, Roof Repairs, Siding Contractors, Roofing Service Consultants, Floor Laying, Refinishing & Resurfacing, Contractor - Remodel & Repair