BBB Accredited Business since 02/04/2005
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A BBB Accredited Business since 02/04/2005
BBB has determined that E & M Home Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised E & M Home Service's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||3|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on E & M Home Service
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Texas Department of Licensing & Regulation
PO Box 12157, Capitol Station
Austin, TX 78711
Type of Entity
Contact InformationPrincipal: Office Manager (Owner)
Refrigerators & Freezers - Service & Repair, Appliances - Installation, Appliances - Major - Service & Repair, Ranges & Ovens - Service & Repair, Appliances - Major - Parts & Supplies, Appliances - Major - Dealers
Products & Services
The E&M Home Service team will repair or install appliances for your residence, rental property, office or property being prepared for sale in the Dallas / Fort Worth Metroplex.
Hours of OperationMon: 08:00 AM to 06:00 PMTue: 08:00 AM to 06:00 PMWed: 08:00 AM to 06:00 PMThu: 08:00 AM to 06:00 PMFri: 08:00 AM to 06:00 PMSat: 09:00 AM to 05:00 PMSun: Closed
Refund and Exchange Policy
We have a 6 month full warranty on all repairs (parts and labor), one year warranty on disposal replacements, and support manufacturer's full warranty on new appliances.
Dallas/Fort Worth Metroplex, North Dallas