This Business is not BBB Accredited
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American Yellow Corporation is not BBB Accredited.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered American Yellow Corporation's rating include:
- 231 complaints filed against business
- Failure to respond to 32 complaints filed against business.
- 13 complaints filed against business that were not resolved.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||21|
|Billing / Collection Issues||206|
|Problems with Product / Service||4|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||231|
Additional Complaint Information
On May 6, 2013, the BBB contacted the company to request that the company eliminate the underlying cause of a pattern of complaints received by the BBB.
Specifically, the BBB has received several complaints alleging that the company sends fraudulent invoices by mail for directory publication services which were never ordered.
As of June 3, 2013, the company has failed to respond to the BBB's request.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on American Yellow Corporation
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|