BBB Accredited Business since 03/08/2005
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We are a family owned company and have been in business since 1965. We are here to service your needs. Our Techs are licensed, insured, background checked and drug tested so you know you can trust who we send to your home.
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A BBB Accredited Business since 03/08/2005
BBB has determined that Dial One Johnson Plumbing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Dial One Johnson Plumbing's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Dial One Johnson Plumbing
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Texas Board of Plumbing Examiners
PO Box 4200
Austin, TX 78765-4200
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Ms. Sherrie Hartsock (Owner)Ms. Michelle Hood (Sales and Marketing)Mr. Steven Sellar (Service Manager)
Plumbers, Water Heater - Tankless, Garbage Disposals - Household, Water Leak Detection, Plumbing Contractors New Construction, Water Heaters - Repairing, Plumbing Drains & Sewer Cleaning, Plumbers - Commercial
Products & Services
Residential and Commercial
Leaks below the slab foundation
Sewer and Drain cleaning
Water and Sewer line replacement
Water heater repair and replacement
Faucets and commode repair and replacement
Refund and Exchange Policy
30 to 90 day warranty on all parts and labor
1 year on sewer on water repairs
2 year warranty for Dial One Plus Club
2 Year warranty on parts and labor on any water heater where we provide and install the water heater.