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BBB Accredited Business since 08/14/2000
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In 1945, Baker Brothers started its business with a simple idea - to help the community with outstanding quality and tireless customer service. And over half a century later, we're still in the same business.
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A BBB Accredited Business since 08/14/2000
BBB has determined that Baker Brothers Plumbing & Air meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Baker Brothers Plumbing & Air's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 21 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Billing / Collection Issues||1|
|Problems with Product / Service||17|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||21|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Baker Brothers Plumbing & Air
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Texas Board of Plumbing Examiners
PO Box 4200
Austin, TX 78765-4200
Texas Department of Licensing & Regulation
PO Box 12157, Capitol Station
Austin, TX 78711
Contact InformationPrincipal: Mr. Jimmie Dale (President)Customer Contact: Ms. Tamara Sanders (CS Manager)
Plumbers, Sewer Pipe, Heating Equipment, Air Conditioning Supplies & Parts, Air Purifying & Cleaning Systems & Equipment, Heating Equipment & Systems Cleaning & Repair, Air Conditioning Systems - Cleaning, Air Conditioning Repair, Water Heater - Tankless, Water Heaters - Dealers, Plumbing Fixtures, Parts, Supplies - Retail, Propane Gas Plumbing, Garbage Disposals - Household, Thermostats, Water Leak Detection, Heat Exchangers, Air Conditioning & Heating Contractors - Commercial, Air Conditioning & Heating Contractors - Residential, Heating & Air Conditioning, Water Heaters - Repairing, Sewer Inspection, Plumbing Drains & Sewer Cleaning, Plumbing - Renovation & Repair, Plumbing - Contractor, Plumbers - Commercial, Heating Contractors, Heat Pumps
Products & Services
Our services include tankless, heat pump & standard water heater installations/repairs, trenchless line replacement, video diagnostic, sewer & water leak detection and repairs, recirculating systems, toilet/sink/faucet repairs, AC/Heating Repair
Hours of Operation
Phones answered 24HRS a day!
Dallas/Fort Worth Metroplex