BBB Business Review

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BBB Accredited Business since 08/14/2000

Baker Brothers Plumbing & Air

Phone: (214) 324-8811Fax: (214) 324-4455View Additional Phone Numbers3520 Dilido Rd, DallasTX 75228-5522 Send email to Baker Brothers Plumbing & Air

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Description

In 1945, Baker Brothers started its business with a simple idea - to help the community with outstanding quality and tireless customer service. And over half a century later, we're still in the same business.

BBB Accreditation

A BBB Accredited Business since 08/14/2000

BBB has determined that Baker Brothers Plumbing & Air meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Baker Brothers Plumbing & Air's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 20 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

20 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Billing / Collection Issues1
Problems with Product / Service16
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 20

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Baker Brothers Plumbing & Air

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 02/26/1997Business started: 01/01/1945
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Board of Plumbing Examiners
PO Box 4200
Austin, TX78765-4200
(512) 936-5200
http://www.tsbpe.state.tx.us/index.html

Texas Department of Licensing & Regulation
PO Box 12157, Capitol Station
Austin, TX78711
(800) 803-9202
http://www.license.state.tx.us

Contact Information
Principal: Mr. Jimmie Dale (President)Customer Contact: Ms. Tamara Sanders (CS Manager)
Business Category

Plumbers, Sewer Pipe, Heating Equipment, Air Conditioning Supplies & Parts, Air Purifying & Cleaning Systems & Equipment, Heating Equipment & Systems Cleaning & Repair, Air Conditioning Systems - Cleaning, Air Conditioning Repair, Water Heater - Tankless, Water Heaters - Dealers, Plumbing Fixtures, Parts, Supplies - Retail, Propane Gas Plumbing, Garbage Disposals - Household, Thermostats, Water Leak Detection, Heat Exchangers, Air Conditioning & Heating Contractors - Commercial, Air Conditioning & Heating Contractors - Residential, Heating & Air Conditioning, Water Heaters - Repairing, Sewer Inspection, Plumbing Drains & Sewer Cleaning, Plumbing - Renovation & Repair, Plumbing - Contractor, Plumbers - Commercial, Heating Contractors, Heat Pumps

Products & Services

Our services include tankless, heat pump & standard water heater installations/repairs, trenchless line replacement, video diagnostic, sewer & water leak detection and repairs, recirculating systems, toilet/sink/faucet repairs, AC/Heating Repair

Hours of Operation

Phones answered 24HRS a day!

Service Area

Dallas/Fort Worth Metroplex

Alternate Business Names
Baker Brothers, Baker Brothers Rotovision, Inc., Baker Brothers Plumbing

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.