BBB Business Review
This Business is not BBB Accredited
Crowd Sourcing International
(214) 377-1496View Additional Phone Numbers1111 Empire Central Pl # 200, Dallas, TX 75247-4305 Send email to Crowd Sourcing Internationalhttp://www.mycsim.comView Additional Web Addresses
BBB Accreditation
Crowd Sourcing International is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Crowd Sourcing International's rating include:
- Length of time business has been operating.
- 46 complaints filed against business
- 8 complaints filed against business that were not resolved.
- 7 serious complaints filed against business.
- Advertising issue(s) found by BBB.
- Failure to respond to one complaint filed against business.
On January 20, 2010, the BBB requested that the company describe key aspects of its business model. Specifically, the BBB asked the company to provide information regarding its compensation plan in order to determine whether it is functioning as a pyramid promotional scheme. The BBB tried to determine if the independent consultant's primary source of compensation was through recruitment of additional program participants rather than from the sale of a product.
On February 8, 2010, the BBB received information from the company regarding its compensation practices. However, the BBB remained concerned as to whether the business model, in practice, truly provided any significant method of compensation which would not require sponsorship of additional program participants.
On March 3, 2010, the BBB requested that the company provide a comprehensive list of third-party clients in an attempt to determine if the company is selling a bona fide product with a true market value.
In response, on April 27, 2010, the company provided the name of one of its major clients. The information provided did not resolve the BBB's concerns as to whether the company was selling a bona fide product with a true market value. In fact, the client's identity only raised more concerns, which the BBB communicated to the company.
On May 25, 2010, the BBB closed its inquiry with Narc Technologies noting the fact that the company failed to provide specific information which would eliminate the BBB's suspicion of the existence of a pyramid promotional scheme.
As of December 10, 2010, the company informed the BBB that it has discontinued the business model in question, and has launched a new business model which offers a technology product.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 5 |
| Billing / Collection Issues | 10 |
| Problems with Product / Service | 31 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 46 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topContact Information
Primary Contact: Ms. Debra Aaron (CEO)Complaint Contact: Mr. Todd Wilson (Director of Customer Service)Mr. William Forester (CIO)Mr. Jacques Johnson (President)Business Category
Multi-Level Selling Companies, Repossession Service
Alternate Business Names
Narc Technologies Inc, NarcThatCar.com, CSIIndustry Tips
Multi-level MarketingLocationsX
1 Locations
1111 Empire Central Pl # 200
Dallas, TX 75247-4305(214) 377-1617Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Dallas and Northeast Texas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Crowd Sourcing International is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.