This Business is not BBB Accredited
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Clear Springs Loan Services, Inc. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Clear Springs Loan Services, Inc.'s rating include:
- 51 complaints filed against business
- One complaint filed against business that was not resolved.
Factors that raised Clear Springs Loan Services, Inc.'s rating include:
- Length of time business has been operating.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||33|
|Problems with Product / Service||17|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||51|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Clear Springs Loan Services, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Texas Department of Savings and Mortgage Lending
2601 North Lamar, Suite 201
Austin, TX 78705
Type of Entity
Incorporated: August 2007, DE
Contact InformationPrincipal: Chalise R. Freitag (Assistant GC, VP) Allison Cardwell Reif O. Chron (President)Mr. Alan Sercy (President)
Mortgage Processing, Loan Modification, Collection Agencies
Products & Services
We perform loan payment processing, collections and loss mitigation on residential mortgages.