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Clear Springs Loan Services, Inc.

Find a Location

Phone: (972) 715-1000Fax: (886) 441-8981View Additional Phone Numbers18451 Dallas Pkwy STE 100, DallasTX 75287-5206http://www.vantiumcapital.comView Additional Web Addresses

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BBB Accreditation

Clear Springs Loan Services, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Clear Springs Loan Services, Inc.'s rating include:

  • 51 complaints filed against business
  • One complaint filed against business that was not resolved.

Factors that raised Clear Springs Loan Services, Inc.'s rating include:

  • Length of time business has been operating.

Customer Complaints SummaryRead complaint details

51 complaints closed with BBB in last 3 years | 12 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues33
Problems with Product / Service17
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 51

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Clear Springs Loan Services, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 10/06/2009Business started: 08/06/2007Business started locally: 08/01/2007
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Savings and Mortgage Lending
2601 North Lamar, Suite 201
Austin, TX 78705
(877) 276-5550
http://www.sml.texas.gov/

Type of Entity

Corporation

Incorporated: August 2007, DE

Contact Information
Principal: Chalise R. Freitag (Assistant GC, VP) Allison Cardwell Reif O. Chron (President)Mr. Alan Sercy (President)
Business Category

Mortgage Processing, Loan Modification, Collection Agencies

Products & Services

We perform loan payment processing, collections and loss mitigation on residential mortgages.

Alternate Business Names
Acqura Loan Services, clear springs loan service, SRG, Inc, Strategic Recovery Group, Vantium Capital, Inc., ClearSpring Loan Services, Inc., Velocity Capital Defense, Vantium Real Estate Disposition
Industry Tips
Collection Agencies

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.