BBB Business Review
Is this your Business?BBB Accredited Business since 04/16/2004
Metroplex Mortgage Services
Find a LocationPhone: (972) 387-3661Fax: (214) 853-558313612 Midway Rd Ste 333-05, Dallas, TX 75244-4309 Send email to Metroplex Mortgage Serviceswww.mplx.org
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BBB Accreditation
A BBB Accredited Business since 04/16/2004
BBB has determined that Metroplex Mortgage Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for Metroplex Mortgage Services, Inc.. BBB located in Clearwater, FL has the full report as that BBB handles all complaints for Metroplex Mortgage Services, Inc..
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Savings and Mortgage Lending2601 North Lamar, Suite 201
Austin, TX78705
(877) 276-5550
http://www.sml.texas.gov/
Contact Information
Principal: Mr. Sean Stephens (Owner / Manager)Business Category
Mortgage Brokers, Escrow Service, Real Estate Loans
Industry Tips
Mortgage BrokerBeware of Predatory Practices in Home Mortgage Lending
Home Buyers: Protect Yourself from Predatory Lenders
Investors Warned Not to Risk Homes to Buy Securities
Know the Facts about Reverse Mortgages
Mortgage Choices
Shop, Compare and Negotiate - But Move with Caution When Refinancing Your Mortgage
To Rent or Buy - Which is Right for You
LocationsX
2 Locations
-
8622 N Himes Avenue
Tampa, FL 33614-3221Directions | Additional Information
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13612 Midway Rd Ste 333-05
Dallas, TX 75244-4309(972) 387-3661Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Dallas and Northeast Texas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Metroplex Mortgage Services is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Mortgage Brokers
Mortgage BrokerBeware of Predatory Practices in Home Mortgage Lending
Home Buyers: Protect Yourself from Predatory Lenders
Investors Warned Not to Risk Homes to Buy Securities
Know the Facts about Reverse Mortgages
Mortgage Choices
Shop, Compare and Negotiate - But Move with Caution When Refinancing Your Mortgage
To Rent or Buy - Which is Right for You
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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