BBB Business Review
This Business is not BBB Accredited
Ameriplan USA (Headquarters)
Find a Location(469) 229-4500View Additional Phone Numbers5700 Democracy Dr, Plano, TX 75024-7124http://www.ameriplanusa.com
BBB Accreditation
Ameriplan USA is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
0 of 13 Locations are BBB Accredited
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Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Ameriplan USA's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 68 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 4 |
| Billing / Collection Issues | 24 |
| Delivery Issues | 1 |
| Problems with Product / Service | 39 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 68 |
Additional Complaint Information
Complaints are regarding contract issues, service issues and billing issues. Specifically, complaints from customers are regarding difficulty canceling service, misinformation about available providers and unauthorized charges. Additionally, complaints from independent brokers are regarding difficulty canceling the business opportunity.
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Licensing & RegulationPO Box 12157, Capitol Station
Austin, TX78711
(800) 803-9202
http://www.license.state.tx.us
Contact Information
Primary Contact: Mr. Daniel Bloom (President)Complaint Contact: Mr. Cecil S. Mathis (Attorney)Mr. Dennis Bloom (C. E. O.)Mr. Tom Kiel (CFO)Business Category
Medical - Dental Discount Plans, Health & Medical - General, Dental Service Plans
Products & Services
Through a multilevel marketing program, this company provides benefits for its members such as discount medical services.
Alternate Business Names
AmeriPlan Dental Care, Inc., AmeriPlan USA CorporationIndustry Tips
Health Care Discount PlansDiscount Cards are not Health Insurance!
Medical Billing Opportunities
Medicare Discount Drug Program Attract Con Artists
New Medical Miracles Not so Miraculous
What to Consider When Looking at Discount Medical Plans
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Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Dallas and Northeast Texas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Ameriplan USA is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Medical - Dental Discount Plans
Health Care Discount PlansDiscount Cards are not Health Insurance!
Medical Billing Opportunities
Medicare Discount Drug Program Attract Con Artists
New Medical Miracles Not so Miraculous
What to Consider When Looking at Discount Medical Plans
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.