BBB Accredited Business since 10/12/2009
Tax Loans USA LTD
Phone: (800) 719-4096
BBB Business Reviews may not be reproduced for sales or promotional purposes.
BBB began including the text of consumer complaints and business responses in BBB Business Reviews on 07/01/2013 for complaints filed on 01/01/2013 and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Complaint Breakdown by ResolutionAbout Complaint Details
|01/03/2014||Problems with Product / Service | Read Complaint Details|
Complaint Category: Failure to honor a contract or agreement
Complaint: I am refinancing my house and discovered open liens that TL USA had not removed from years ago. TL USA was paid but did not do their job.
Initial Business Response
Complaint Resolution: BBB determined that while the company addressed the complaint issues, the complainant was dissatisfied and the matter was outside BBB Rules of Arbitration.
Loans, Property Tax Lenders, Taxes - Property Tax Consultants