BBB Business Review
This Business is not BBB Accredited
Homeland HealthCare, Inc.
(214) 871-2118825 Market St Ste 300, Allen, TX 75013-3778 Send email to Homeland HealthCare, Inc.http://www.homelandhealthcare.comView Additional Web Addresses
BBB Accreditation
Homeland HealthCare, Inc. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Homeland HealthCare, Inc.'s rating include:
- 11 serious complaints filed against business.
Factors that raised Homeland HealthCare, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 275 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 68 |
| Billing / Collection Issues | 57 |
| Delivery Issues | 1 |
| Guarantee / Warranty Issues | 3 |
| Problems with Product / Service | 146 |
| Total Closed Complaints | 275 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Insurance333 Guadalupe Street
Austin, TX78701
(800) 252-3439
http://www.tdi.texas.gov
Contact Information
Primary Contact: Mr. Robert Byrnes (President)Complaint Contact: Ms. Reba Leonard (Compliance Officer)Mr. Steven Jones (C.E.O.)Business Category
Insurance - Health, Third Party Administrator of Employee Benefits, Insurance Services, Insurance - Dental, Insurance - Life, Insurance Companies
Alternate Business Names
Homeland HealthCareIndustry Tips
InsuranceAutomobile Insurance
Beware of Employment Scams
Discount Cards are not Health Insurance!
Employment Services
Fraudulent Health Insurance a Growing Problem
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Travel Insurance - Is it Necessary?
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LocationsX
1 Locations
825 Market St Ste 300
Allen, TX 75013-3778Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Dallas and Northeast Texas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Homeland HealthCare, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Insurance - Health
InsuranceAutomobile Insurance
Beware of Employment Scams
Discount Cards are not Health Insurance!
Employment Services
Fraudulent Health Insurance a Growing Problem
Scam Artists Even Target the Bereaved
Tips on Purchasing Identity Theft Insurance
Travel Insurance - Is it Necessary?
Will Your Auto Insurance Weather the Storm?
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.