1 of 1 image | See All Images
BBB Accredited Business since 01/01/1952
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 01/01/1952
BBB has determined that Torchmark Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
All Locations are BBB Accredited
Find a Location
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Torchmark Corporation's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 38 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||3|
|Problems with Product / Service||34|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||39|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Texas Department of Insurance
333 Guadalupe Street
Type of Entity
Incorporated: November 1979, DE
Contact InformationPrincipal: Mr. Mark McAndrew (Chairman CEO)Customer Contact: Ms. Kelly Kinser (Legal)Mr. Mike Majors (Vice President of Investor Relations) Customer Service
Products & Services
This company sells life insurance, health insurance, Medicare supplemental insurance policies and long term care insurance.
Industry TipsAutomobile Insurance
Fraudulent Health Insurance a Growing Problem
Travel Insurance - Is it Necessary?
Will Your Auto Insurance Weather the Storm?