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AEGON Direct Marketing Services, Inc.

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Phone: (972) 881-6688Fax: (972) 881-4072View Additional Phone Numbers2700 W Plano Pkwy, PlanoTX 75075-8205 Send email to AEGON Direct Marketing Services, Inc.http://www.transamericaaffinitymarkets.comView Additional Web Addresses ! There is an alert for this business !

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BBB Accreditation

AEGON Direct Marketing Services, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered AEGON Direct Marketing Services, Inc.'s rating include:

  • 212 complaints filed against business
  • 20 complaints filed against business that were not resolved.
  • Government action(s) against business.

Customer Complaints SummaryRead complaint details

212 complaints closed with BBB in last 3 years | 69 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues29
Billing / Collection Issues90
Delivery Issues1
Guarantee / Warranty Issues1
Problems with Product / Service91
Total Closed Complaints 212

Additional Complaint Information

The company has been the subject of complaints alleging the company invoiced for services not ordered. The company has generally offered refunds to resolve those complaints.

Additional Information

BBB file opened: 08/13/2001Business started: 02/01/1967Business started locally: 06/15/2001

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Insurance
333 Guadalupe Street
Austin, TX78701
(800) 252-3439

Type of Entity


Incorporated: January 1994, TX

Contact Information
Principal: Ms. Marilyn Carp (President)Customer Contact: Ms. Melissa Lemmons (Consumer Affairs)Mr. Mark L. Thornton
Business Category

Insurance Companies, Travel Clubs, Product Sales - General, Road Service - Automotive, Insurance - Life, Insurance - Health

Products & Services

Direct marketing of life, accident and supplemental insurance policies.

Alternate Business Names
Encore Dental Insurance, Fun Family Awards, HealthExtras, Membership Services, Savings to GO, Savings2Go, Stonebridge Insurance, Motorplus, PlanPlus, Quest Savers, Payment Protection, AEGON Direct Marketing Service Company, Quest Membership Services, Back Porch, Stonebridge Life Insurance Company, Leisure Plus, Stonebridge Benefit Services, Inc., Monumental Life Insurance Company, MotorPlus, Savings 2 Go, Experts-On-Call, Life Investors Insurance Company of America, Transamerica Financial Life Insurance Company, Transamerica Life Insurance Company, Veterans Life Insurance Company
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Travel Clubs
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Going-Out-of Business Sales
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Rebate Offers
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Sidewalk Salesmen and Parking Lot Peddlers
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Vacation and Travel
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