This Business is not BBB Accredited
AEGON Direct Marketing Services, Inc.Find a Location
Phone: (972) 881-6688Fax: (972) 881-4072View Additional Phone Numbers2700 W Plano Pkwy, Plano, TX 75075-8205 Send email to AEGON Direct Marketing Services, Inc.View Additional Web Addresses ! There is an alert for this business !
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AEGON Direct Marketing Services, Inc. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered AEGON Direct Marketing Services, Inc.'s rating include:
- 212 complaints filed against business
- 20 complaints filed against business that were not resolved.
- Government action(s) against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||29|
|Billing / Collection Issues||90|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||91|
|Total Closed Complaints||212|
Additional Complaint Information
The company has been the subject of complaints alleging the company invoiced for services not ordered. The company has generally offered refunds to resolve those complaints.
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Texas Department of Insurance
333 Guadalupe Street
Type of Entity
Incorporated: January 1994, TX
Contact InformationPrincipal: Ms. Marilyn Carp (President)Customer Contact: Ms. Melissa Lemmons (Consumer Affairs)Mr. Mark L. Thornton
Insurance Companies, Travel Clubs, Product Sales - General, Road Service - Automotive, Insurance - Life, Insurance - Health
Products & Services
Direct marketing of life, accident and supplemental insurance policies.
Alternate Business NamesEncore Dental Insurance, Fun Family Awards, HealthExtras, Membership Services, Savings to GO, Savings2Go, Stonebridge Insurance, Motorplus, PlanPlus, Quest Savers, Payment Protection, AEGON Direct Marketing Service Company, Quest Membership Services, Back Porch, Stonebridge Life Insurance Company, Leisure Plus, Stonebridge Benefit Services, Inc., Monumental Life Insurance Company, MotorPlus, Savings 2 Go, Experts-On-Call, Life Investors Insurance Company of America, Transamerica Financial Life Insurance Company, Transamerica Life Insurance Company, Veterans Life Insurance Company
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