This Business is not BBB Accredited
BBB Business Reviews may not be reproduced for sales or promotional purposes.
The Container Store is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered The Container Store's rating include:
- Failure to respond to one complaint filed against business.
Factors that raised The Container Store's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||6|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||10|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on The Container Store
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Contact InformationPrincipal: Ms. Melissa Reiff (President &COO)
Housewares - Retail