This Business is not BBB Accredited
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Accor Hotels- North America is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
This business has no rating because complaints against it are handled by another BBB.
Customer Complaints SummaryRead complaint details
BBB Serving Metropolitan Dallas no longer processes complaints against this company. Any complaints are directed to BBB serving West Palm Beach, FL for processing. For a full report contact BBB located in West Palm Beach, FL at (561) 842-1918 or http://Seflorida.bbb.org. Prior to 05/06/2015 this company's complaints were handled locally. The following data represents complaints processed by this BBB prior to 05/06/2015.
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Problems with Product / Service||44|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||46|
Additional Complaint Information
Complaints regarding service issues. Specifically issues with cleanliness of rooms, reports of bed bugs and customer service.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Accor Hotels- North America
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|