BBB Business Review

Is this your Business?

This Business is not BBB Accredited

One Guard Texas

Find a Location

Phone: (888) 896-0014Fax: (888) 896-00151200 Jupiter Rd # 940409, PlanoTX 75074-7017 Send email to One Guard Texashttp://www.oneguardhomewarranty.comView Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

One Guard Texas is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Find a Location

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered One Guard Texas' rating include:

  • 43 complaints filed against business

Factors that raised One Guard Texas' rating include:

  • Length of time business has been operating.
  • Response to 43 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

43 complaints closed with BBB in last 3 years | 15 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Guarantee / Warranty Issues5
Problems with Product / Service37
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 43

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on One Guard Texas

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 06/28/2010Business started: 08/30/2007Business started locally: 01/01/1988
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Tom Westhora (VP of Sales & Marketing)Customer Contact: Samantha Marquis (Customer Relations Manager)
Business Category

Home Warranty Plans

Products & Services

Protection of the homes major systems and appliances that break down due to normal wear and tear.

Alternate Business Names
OneGuard Home Warranties, One Guard Texas LLC

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.