BBB Accredited Business since 11/28/2011
Longhorn Heating & A/C, Inc.
Phone: (972) 475-0009Fax: (972) 475-15244831 Grisham Dr, Rowlett, TX 75088-3950 Send email to Longhorn Heating & A/C, Inc.
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A BBB Accredited Business since 11/28/2011
BBB has determined that Longhorn Heating & A/C, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Longhorn Heating & A/C, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||3|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Texas Department of Licensing & Regulation
PO Box 12157, Capitol Station
Type of Entity
Incorporated: January 1977, TX
Contact InformationPrincipal: Mr. Thomas "Tom" Kettle (Co-Owner)
Heating & Air Conditioning, Air Conditioning Systems - Cleaning, Air Conditioning Repair, Air Conditioning & Heating Contractors - Commercial, Air Conditioning & Heating Contractors - Residential, Heating Contractors, Heat Pumps
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