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BBB Accredited Business since 05/01/1952

Tom Thumb Food & Pharmacy, Inc.

Phone: (214) 355-7315Fax: (214) 355-7317930 East Campbell, Suite 200, RichardsonTX 75081 Send email to Tom Thumb Food & Pharmacy, Inc.

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BBB Accreditation

A BBB Accredited Business since 05/01/1952

BBB has determined that Tom Thumb Food & Pharmacy, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Tom Thumb Food & Pharmacy, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 6 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

6 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Problems with Product / Service5
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 6

Additional Information

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BBB file opened: 01/01/1964Business started: 08/14/1948
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of State Health Services
1100 W 49th St
Austin, TX78756-3101
(512) 834-6600
http://www.dshs.state.tx.us

Contact Information
Principal: Ms. Connie Yates (Director of Public Affair)Mr. Paul McTavish (President/TX Divisio)
Business Category

Grocers - Retail

Products & Services

This company offers groceries and pharmacies.

Alternate Business Names
Tom Thumb, Randalls Food Market, Safeway, Inc.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.