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BBB Accredited Business since 07/01/1990
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Dallas Gold & Silver Exchange serves North Texas with nine Metroplex locations. We buy and sell bullion and advise on precious metal investments, we buy scrap gold and unwanted jewelry, we buy and sell all types and all calibers of jewelry.
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A BBB Accredited Business since 07/01/1990
BBB has determined that Dallas Gold & Silver Exchange meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Dallas Gold & Silver Exchange's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Problems with Product / Service||1|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Contact InformationPrincipal: Mr. Dusty Clem (CEO)
Gold, Silver & Platinum Dealers, Watches - Wholesale & Manufacturers, Jewelry Designers, Jewelry Buyers, Jewelers - Wholesale, Diamond Buyers, Appraisal - Jewelry, Watches - Service & Repair, Jewelry Repair, Watches - Dealers, Watch Bands, Jewelers - Retail, Diamonds, Collectibles, Coin Dealers, Supplies, Diamond Setters
Products & Services
We buy, sell and service: watches, diamonds, rings, jewelry, gold, silver, platinum, gold eagles, Krugerrand, engagement rings, wedding jewelry, bullion, necklaces, Rolex, Tiffany & Co., Cartier, Yurman, Avery, John Hardy, sports collectibles.
Hours of OperationMon: 10:00 AM to 06:00 PMTue: 10:00 AM to 06:00 PMWed: 10:00 AM to 06:00 PMThu: 10:00 AM to 06:00 PMFri: 10:00 AM to 06:00 PMSat: 10:00 AM to 04:00 PM
Refund and Exchange Policy
It depends on the type of merchandise, please call for details.